FAQ

We accept any type of file format, however in order to keep the cost competitive we highly recommend print ready artwork file in pdf.

Please ensure the artwork is created in high resolution pdf, CMYK mode with crop marks and 3mm bleed in all sides, all logo or text should be set within 4mm margin from the trim line

We do not charge for express fee, download fee, or any other fee that sounds ridiculous to most customers. Our quote is final and the cost is exactly what we have quoted excluding GST.

We do have a design fee, if your artwork is not a print ready file and what you expect from us is the highest quality prints that require a complicated modification from your original file. The rest of the fee is obviously the cost that we need to cover for the service that we have provided to you apart from printing.

We accept card payments (VISA, Mastercard, American Express), direct debit or Eftpos and cash.

In order to become a great printer, one must understand the basic principles of graphic design, but we opted to leave the design part to the expert.

We certainly can assist you in helping you achieve what you’re after, and depending on your circumstances, we might even do it for you, free of charge to win your business.

In most cases we are always exceed our customer’s expectation, and they’re amazed with the competitiveness in cost and quality of our products. But to give an Idea on how quick we can do them for you, give us a call here.